Rules belong to the project and everyone on it shares them. Alerts show up in WISEPIM and as an Analytics Alert notification. Email delivery is not available yet.
Create a rule
1
Open the Rules tab
On the Alerts page, switch to Rules and click New rule. A project can hold up to 50 rules; the counter next to the button shows how many you have used.
2
Name it and pick what to watch
Give it a Rule name you will still recognise in a month, such as “Revenue floor”. Under Watch, choose one of:
- Daily revenue
- Daily orders
- Return rate
- Lost revenue from stock-outs
- Daily Search Console clicks (needs a connected Search Console property)
3
Choose the condition
Under Alert me when it, pick Falls below or Rises above a threshold, or Deviates from its own baseline. Threshold rules also work as a percentage change against the previous period or the same period last year.The baseline option compares the metric with its own recent history and fires when it moves more than a number of Standard deviations away. 3 is calm, 2 is jumpy. Stock-out loss has no day-by-day history, so it only supports thresholds.
4
Set the window, severity and cooldown
- Window (days): how many days back the rule looks each night, 1 to 365, default 7.
- Severity: Critical, Warning, Opportunity, Positive or Info. These are the same levels Smart Insights uses.
- Cooldown (hours): how long the rule stays quiet after firing, 0 to 720, default 24. At 0 it can tell you every day the condition holds.
5
Create the rule
Leave Start watching right away on and click Create rule. The rule is checked for the first time in the next nightly run.
Manage rules
The Rules table lists every rule with its summary, severity, cooldown and when it last fired. Use the On switch to pause a rule without deleting it. A rule in cooldown shows Quiet right now. Deleting a rule stops it immediately; alerts it already raised stay in the feed.Read the feed
Rules run every night at 06:45 against yesterday, the last complete day. The Feed tab shows what they found, newest first, with a freshness line such as Rules last ran today. Filter by Status and Severity; the date range control is disabled here because alerts are not filtered by date. Each alert card shows:- What was measured against the Threshold, or the Deviation from the Baseline for baseline rules, plus the products involved when the rule scoped them.
- Rule: name for alerts raised by your rules, or Raised automatically for system findings such as Channel drift.
- An impact chip when WISEPIM can estimate it: an amount recoverable, at risk or upside.
- Seen 3x when the same condition held on several nights. A re-run never raises a duplicate; it bumps the count.
Statuses
Mark all read in the header clears the unread badge in one go.
Channel drift alerts
Alerts titled “Google is serving different data for ” come from the nightly Merchant Center drift scan, not from a rule. Their Intended vs live panel shows the Title, Price and Availability as they are In WISEPIM and Live on Google Merchant Center, plus the probable cause: the last sync failed, your change is waiting for the next sync, or the snapshot is too old to tell.Investigate an alert
Click Investigate on any alert to jump into the report behind it with the same date window, comparison and filters already applied. From there you can save the view as an investigation so teammates see exactly what you saw, and attach the rule to that investigation to keep monitoring it.Act on what you find
A rule fires every single day
A rule fires every single day
Either the threshold is too tight or the condition is real and nobody fixed it. Raise the Cooldown so it stops repeating, or switch the rule to Deviates from its own baseline so it only fires on unusual days rather than on every day below a fixed number.
A rule never fires and you doubt it works
A rule never fires and you doubt it works
Check the Last fired column and the freshness line on the feed. If rules ran today, the condition simply did not hold. Remember that revenue and order thresholds compare against the daily average of the window, so a single bad day inside a 30-day window rarely trips it. Shorten the window to react faster.
A Search Console rule raised an error instead of an alert
A Search Console rule raised an error instead of an alert
The rule watches a metric the project cannot read. Connect Google Search Console first, or delete the rule.
The feed is full of drift alerts after a failed export
The feed is full of drift alerts after a failed export
Fix the export first in Integration Health, then re-export. Drift alerts resolve themselves on the next nightly scan once Google serves the right values again.
Related
Smart Insights
Findings WISEPIM raises on its own, using the same severity levels.
Integration Health
Sync status per channel and the Merchant Center drift scan.
Notification Settings
Turn the Analytics Alert notification on or off.
Revenue & Sales
The report behind daily revenue and order alerts.

