You need admin access to your BigCommerce store and a WISEPIM account with an active project.
Create an API account in BigCommerce

1
Open API accounts
Log in to your BigCommerce control panel. Go to Settings > API > Store-level API accounts.
2
Create an account
Click Create API account, name it WISEPIM, and set the Products OAuth scope to Modify so WISEPIM can read and update your catalog.
3
Copy your credentials
BigCommerce gives you a Client ID, Client Secret, and Access Token. Copy them now. The token is only shown once.
4
Find your store hash
Your store hash is in the API path BigCommerce shows you, in the form
https://api.bigcommerce.com/stores/{store_hash}/v3/. Copy the store_hash value.Add your credentials to WISEPIM
Enter the values from BigCommerce to finish the connection.1
Open Integrations
Log in to WISEPIM and go to Settings > Integrations.
2
Select BigCommerce
Find and click the BigCommerce integration tile.
3
Enter your credentials
Fill in the following fields:
- Store Hash: the store hash from your API path
- Access Token: the access token from BigCommerce
- Client ID and Client Secret: optional, only if you need them for your app
- Storefront URL: optional, your public store address
4
Test the connection
Click Test Connection to confirm your credentials work.
5
Save
If the test succeeds, click Save.
Your BigCommerce store is now connected. You can start importing products.
Troubleshooting
The connection test fails
The connection test fails
Check your store hash first, it is the value between
/stores/ and /v3/ in the API path. Then confirm you copied the access token exactly, with no extra spaces.Authentication is rejected
Authentication is rejected
Open the API account in BigCommerce and confirm the Products scope is set to Modify. Read-only scopes block exports back to your store.
Related
Import products
Pull your catalog from BigCommerce into WISEPIM.
Enrich products
Improve titles, descriptions, and SEO with AI.
Export products
Push the improved content back to BigCommerce.
All platforms
See every platform WISEPIM connects to.


