You need admin access to your Akeneo instance (PIM) and a WISEPIM account with an active project. WISEPIM works with the Akeneo REST API, available on Akeneo PIM 3.0 and later (Community, Growth, and Enterprise editions).
Create a connection in Akeneo

Copy the credentials
Akeneo shows a Client ID, Secret, Username, and Password for the connection. Copy all four. You need them in the next step.
Add your credentials to WISEPIM
Enter the credentials from Akeneo to finish the connection.Enter your credentials
Fill in the following fields:
- Client ID: the connection’s Client ID
- Client Secret: the connection’s Secret
- Username: the connection’s username
- Password: the connection’s password
- Akeneo URL: your instance URL, including
https://(for example,https://your-instance.cloud.akeneo.com)
Your Akeneo PIM is now connected. You can import products and push enriched content back.
Troubleshooting
The connection test fails
The connection test fails
Check your Akeneo URL first. It must be correct and start with
https://. Then confirm you copied the Client ID, Secret, Username, and Password exactly, with no extra spaces.Authentication is rejected
Authentication is rejected
Open the connection in Akeneo and confirm its user group has read and write permission for products. Akeneo connections inherit their access from the linked user group.
Related
Import products
Pull your catalog from Akeneo into WISEPIM.
Enrich products
Improve titles, descriptions, and attributes with AI.
Export products
Push the enriched content back to Akeneo.
All platforms
See every platform WISEPIM connects to.


