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Process Tracker

The Process Tracker is your command center for monitoring all background operations in WISEPIM. Whether you’re importing products from an e-commerce platform, exporting enriched data, or running AI enrichment tasks, the Process Tracker provides real-time visibility into every operation’s progress, performance, and results.

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What The Process Tracker Does

Process Tracker helps you:

• Monitor Operations: Track import, export, and enrichment tasks in real-time
• View Progress: See detailed progress indicators and completion estimates
• Analyze Performance: Review task statistics and success rates
• Troubleshoot Issues: Identify and resolve processing errors quickly
• Manage Processes: Cancel running tasks
• Track History: Review completed operations and their results

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Understanding Task Types

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Import Operations

Product Imports

• Importing products from e-commerce platforms (Shopify, WooCommerce, Magento)
• CSV file imports with custom data mapping
• Bulk product data synchronization
• Category and attribute imports

Data Characteristics:

• Large datasets with thousands of products
• Complex attribute mapping requirements
• Potential for data validation errors
• Platform-specific formatting challenges

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Export Operations

Platform Exports

• Sending enriched product data to e-commerce platforms
• Generating marketplace-ready product feeds
• Creating CSV/XML files for external systems
• Bulk data synchronization to multiple channels

Export Features:

• Format validation before export
• Platform-specific data transformation
• Error handling for failed exports
• Success confirmation and verification

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AI Enrichment Tasks

Content Enhancement

• Generating product descriptions using AI
• Creating SEO-optimized titles and meta descriptions
• Enhancing product attributes with intelligent suggestions
• Bulk content improvement operations

Enrichment Capabilities:

• Custom prompt-based content generation
• Brand-aware content creation using Knowledge Library
• Multi-language content generation
• Quality scoring and validation

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Bulk Update Operations

Mass Data Changes

• Updating product attributes across multiple items
• Category reassignments and reorganization
• Price updates and inventory adjustments
• Attribute value standardization

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Process Tracker Interface

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Overview Tab

Active Tasks Summary

• Real-time view of currently running operations
• Quick access to cancel or monitor critical tasks
• Progress indicators for all active operations
• Estimated completion times and performance metrics

Performance Dashboard

• Task success rates and failure statistics
• Processing speed and efficiency metrics
• Resource utilization and system performance
• Historical trends and analytics

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Task Management Tab

Detailed Task List

• Comprehensive view of all tasks (active, completed, failed)
• Advanced filtering by status, type, and date
• Detailed progress information for each task
• Individual task management and control options

Task Information:

• Task type and operation details
• Start time, duration, and completion estimates
• Processed, successful, failed, and skipped item counts
• Error messages and troubleshooting information

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Tasks Overview (Grid View)

Compact Grid Layout

• Space-efficient view of multiple tasks
• Quick status overview with visual indicators
• Hover interactions for additional details
• Optimized for monitoring many operations simultaneously

Grid Features:

• Color-coded status indicators
• Progress bars and completion percentages
• Quick action buttons for task management
• Responsive design for different screen sizes

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Analytics Tab

Performance Analytics

• Detailed statistics on task performance
• Success rates and error analysis
• Processing speed trends over time
• Resource utilization patterns

Business Insights:

• Time saved through automation
• Data quality improvements
• Operational efficiency metrics
• Workflow optimization opportunities

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Monitoring Task Progress

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Real-Time Updates

Live Progress Tracking

• Automatic updates every 30 seconds
• Real-time progress bars and percentages
• Dynamic completion time estimates
• Live status changes and notifications

Progress Indicators:

• Processed Items: Number of items completed
• Total Items: Total items in the operation
• Success Rate: Percentage of successful items
• Estimated Time: Remaining time to completion

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Task Status Types

Running Tasks

• Currently processing items
• Yellow/orange status indicators
• Real-time progress updates
• Cancellation options available

Pending Tasks

• Queued for processing
• Waiting for system resources
• Gray status indicators
• Position in processing queue

Completed Tasks

• Successfully finished operations
• Green status indicators
• Final statistics and results
• Success confirmation details

Failed Tasks

• Operations that encountered errors
• Red status indicators
• Error messages and diagnostics
• Retry or troubleshooting options

Cancelled Tasks

• User-cancelled operations
• Gray status indicators
• Partial results if applicable
• Cancellation timestamp and reason

[Screenshot showing different task statuses with color-coded indicators]

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Task Details and Information

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Progress Metrics

Item Processing

• Processed Items: Total items that have been handled
• Successful Items: Items processed without errors
• Failed Items: Items that encountered processing errors
• Skipped Items: Items bypassed due to rules or conditions

Performance Data:

• Processing Speed: Items processed per minute/hour
• Duration: Total time elapsed since task start
• Estimated Completion: Predicted finish time for running tasks
• Success Rate: Percentage of items processed successfully

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Processing Details

Operation Context

• Source platform or file information
• Target destination or export format
• Applied filters and processing rules
• Custom settings and configurations

Technical Information:

• Integration or connection used
• Data mapping and transformation rules
• AI models or prompts applied
• Batch size and processing parameters

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Error Information

Error Types

• Connection Errors: Issues with platform connectivity
• Data Validation Errors: Problems with data format or content
• Rate Limiting: API or service usage restrictions
• System Errors: Internal processing issues

Error Details:

• Specific error messages and codes
• Affected items and failure reasons
• Suggested resolution steps
• Links to troubleshooting resources

[Screenshot showing detailed task information with metrics and error details]

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Managing Active Tasks

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Task Control Options

Cancelling Tasks

• Stop running operations when needed
• Preserve partial results where possible
• Immediate cancellation for urgent situations
• Confirmation prompts to prevent accidental cancellation

When to Cancel:

• Incorrect settings or configurations detected
• System performance issues
• Need to prioritize other operations
• Error rates too high to continue

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Task Prioritization

Resource Management

• System automatically manages task queues
• Critical operations receive priority
• Large tasks may be scheduled during off-peak hours
• Manual intervention available for urgent needs

Queue Management:

• View pending task order
• Understand processing priorities
• Plan operations around system capacity
• Optimize timing for large operations

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Refresh and Updates

Manual Refresh

• Force immediate update of all task data
• Useful for checking latest status
• Refreshes statistics and analytics
• Updates error information and logs

Automatic Updates:

• Background refresh every 30 seconds
• Real-time progress bar updates
• Automatic status change notifications
• Live completion time estimates

[Screenshot showing task management controls and refresh options]

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Understanding Task Statistics

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Performance Metrics

Success Rates

• Overall task completion percentages
• Success rates by task type
• Trends over time periods
• Comparison with historical performance

Processing Efficiency

• Average processing speeds
• Items processed per hour/day
• Resource utilization rates
• System performance trends

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Error Analysis

Error Patterns

• Common failure types and frequencies
• Error rates by integration or source
• Trending issues and their resolution
• Impact on overall operations

Quality Metrics:

• Data validation success rates
• Content quality scores
• Enrichment effectiveness
• Customer satisfaction indicators

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Business Impact

Time Savings

• Automation efficiency gains
• Manual work reduction
• Faster time-to-market
• Operational cost savings

Data Quality Improvements:

• Content enhancement metrics
• Attribute completeness rates
• SEO optimization results
• Customer experience improvements

[Screenshot showing comprehensive statistics dashboard with charts and metrics]

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Troubleshooting Common Issues

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”Task Stuck in Pending”

Possible Causes:

• System resource limitations
• Queue backlog from large operations
• Integration connectivity issues
• Configuration or permission problems

Solutions:

• Check system status and resource availability
• Review task queue and priorities
• Verify integration connections
• Contact support for persistent issues

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”High Failure Rates”

Common Issues:

• Data format incompatibilities
• Missing required fields or attributes
• Platform-specific validation errors
• Rate limiting or API restrictions

Resolution Steps:

• Review error messages for specific issues
• Check data quality and format requirements
• Verify attribute mappings and configurations
• Adjust processing settings or batch sizes

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”Slow Processing Speed”

Performance Issues:

• Large dataset processing
• Complex data transformations
• Network connectivity problems
• System resource constraints

Optimization Strategies:

• Process data in smaller batches
• Schedule large operations during off-peak hours
• Optimize data mappings and filters
• Review system performance and capacity

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”Connection Timeouts”

Connectivity Problems:

• Platform API issues or downtime
• Network connectivity problems
• Authentication or credential issues
• Rate limiting or usage restrictions

Troubleshooting Steps:

• Check platform status and availability
• Verify network connectivity and firewall settings
• Update credentials and test connections
• Review API usage limits and restrictions

[Screenshot showing troubleshooting interface with error logs and resolution suggestions]

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Advanced Features

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Batch Processing Optimization

Smart Batching

• Automatic batch size optimization based on data type
• Dynamic adjustment based on system performance
• Error rate monitoring and batch size adjustment
• Resource-aware processing scheduling

Configuration Options:

• Custom batch sizes for specific operations
• Processing priority settings
• Resource allocation preferences
• Scheduling and timing controls

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Error Recovery

Automatic Retry Logic

• Intelligent retry mechanisms for temporary failures
• Exponential backoff for rate-limited operations
• Selective retry for specific error types
• Manual retry options for failed items

Recovery Strategies:

• Resume interrupted operations where possible
• Partial result preservation
• Error isolation and continuation
• Rollback options for critical failures

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Performance Monitoring

Real-Time Metrics

• Live system performance indicators
• Resource utilization monitoring
• Queue depth and processing capacity
• Bottleneck identification and alerts

Historical Analysis:

• Performance trends over time
• Capacity planning insights
• Optimization opportunities
• System health monitoring

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Integration with Other Features

Workflow Integration

• Automatic task creation from import/export operations
• Integration with Prompt Lab for enrichment tasks
• Connection to Knowledge Library for AI operations
• Coordination with attribute mapping systems

Notification System:

• Task completion notifications
• Error alerts and warnings
• Performance threshold alerts
• Custom notification preferences

[Screenshot showing advanced features configuration and monitoring interfaces]

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Best Practices for Process Management

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Planning Operations

Timing Considerations

• Schedule large operations during off-peak hours
• Consider platform maintenance windows
• Plan for system resource availability
• Coordinate multiple operations to avoid conflicts

Resource Management:

• Monitor system capacity before starting large tasks
• Stagger multiple operations to optimize performance
• Use appropriate batch sizes for different data types
• Plan for error handling and recovery time

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Monitoring Strategies

Proactive Monitoring

• Regular review of task performance and trends
• Early identification of potential issues
• Monitoring of error rates and patterns
• System health and capacity monitoring

Response Planning:

• Establish procedures for handling failed operations
• Define escalation paths for critical issues
• Maintain backup and recovery procedures
• Document troubleshooting steps and solutions

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Optimization Techniques

Performance Tuning

• Optimize data mappings and transformations
• Use efficient filtering and selection criteria
• Adjust batch sizes based on data characteristics
• Monitor and adjust processing parameters

Quality Assurance:

• Validate data before starting large operations
• Test configurations with small datasets first
• Monitor success rates and adjust as needed
• Implement quality checks and validation rules

[Screenshot showing best practices dashboard with recommendations and guidelines]

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Getting Help with Process Tracking

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Self-Service Resources

Documentation:

• Task type guides and best practices
• Troubleshooting knowledge base
• Performance optimization tips
• Error resolution procedures

Monitoring Tools:

• Built-in diagnostics and health checks
• Performance analysis and recommendations
• Error pattern analysis and suggestions
• Capacity planning and optimization tools

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Support Options

Technical Assistance:

• Task troubleshooting and error resolution
• Performance optimization consulting
• System configuration and tuning
• Integration and workflow support

Escalation Procedures:

• Critical issue response and resolution
• System outage support and communication
• Data recovery and backup assistance
• Emergency operation support

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Training and Resources

Getting Started:

• Process monitoring fundamentals
• Task management best practices
• Troubleshooting techniques
• Performance optimization strategies

Advanced Topics:

• System administration and configuration
• Custom workflow development
• Enterprise-scale operation management
• Integration with external monitoring systems

[Screenshot showing a healthy Process Tracker dashboard with multiple successful operations and good performance metrics]