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Exporting Products

Exporting products from WISEPIM allows you to send your enriched product data to e-commerce platforms, download files for other systems, or create backups of your catalog. This guide covers all export options and helps you get your products where they need to go.

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What You Can Export To

WISEPIM supports exporting products to multiple destinations:

• E-commerce Platforms: Shopify, WooCommerce, Magento, LightSpeed
• File Formats: CSV and Excel files for download
• Other Systems: WebshopImporter, Kaufland

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Before You Start

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Setting Up Platform Integrations

For e-commerce platform exports, you must first configure your integrations:

1. Navigate to Integrations: Go to the Integrations page from your main menu
2. Choose Your Platform: Select the platform you want to connect to
3. Enter Credentials: Provide your API keys, store URLs, or login credentials
4. Test Connection: Use the test button to verify the connection works
5. Save Configuration: Once tested successfully, save your integration settings

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Understanding Export Types

Platform Exports: Send products directly to your connected e-commerce store

• Updates existing products or creates new ones
• Maintains product relationships and categories
• Syncs all enriched content and custom attributes

File Exports: Download product data as files

• CSV: Universal format compatible with most systems
• Excel: Formatted spreadsheet with multiple sheets if needed
• Includes all product data and custom attributes

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Selecting Products to Export

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Export Options

You have several options for choosing which products to export: Selected Products: Export only the products you’ve specifically chosen

1. Select Products: Check the boxes next to products you want to export
2. Use Bulk Selection: Select all products on current page or across all pages
3. Click Export: The export will include only your selected products

All Products: Export your entire catalog

1. Don’t Select Any Products: Leave all checkboxes unchecked
2. Click Export: The system will export all products in your catalog

Filtered Products: Export products matching your current filters

1. Apply Filters: Use search and advanced filters to narrow down products
2. Select All Across Pages: Choose to export all filtered results
3. Click Export: Only products matching your filters will be exported

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Starting an Export

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Accessing the Export Feature

1. Go to Products Page: Navigate to your main Products page
2. Select Products (optional): Choose specific products if desired
3. Click Export Button: Find the orange Export button in the top toolbar
4. Check Available Destinations: The modal will show configured integration targets

[Screenshot of the Products page with Export button highlighted]

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If No Integrations Are Configured

If you see “No configured integrations found”:

1. Click “Go to Integrations”: This takes you directly to the setup page
2. Configure Your Platforms: Set up at least one e-commerce integration
3. Return to Products: Come back and try exporting again

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Platform Export Process

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Selecting Your Destination

1. Choose Platform: Select from your configured integrations:
   • Magento: Export to your Magento store
   • WooCommerce: Export to your WordPress/WooCommerce site
   • Shopify: Export to your Shopify store
   • LightSpeed: Export to your LightSpeed system
   • WebshopImporter: Export to WebshopImporter system
2. Review Description: Each option shows what will be exported
3. Click Start Export: Begin the export process

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What Happens During Platform Export

1. Data Preparation: WISEPIM prepares your product data for the target platform
2. Connection Established: The system connects to your platform using saved credentials
3. Product Upload: Products are sent to your platform with all their information
4. Processing: The target platform processes and integrates the products
5. Completion: You’ll receive a notification when the export is finished

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File Export Process

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CSV Export

CSV exports create a universal file format that works with most systems:

1. Select CSV: Choose “CSV” from the export options
2. Processing: WISEPIM generates the CSV file with all product data
3. Download: The file automatically downloads to your computer
4. Use File: Import the CSV into other systems or use for backup

CSV Export Features:

• All product fields included
• Custom attributes exported
• UTF-8 encoding for international characters
• Standard formatting for easy import elsewhere

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Excel Export

Excel exports create formatted spreadsheet files:

1. Select Excel: Choose “Excel” from the export options
2. Processing: WISEPIM generates the Excel file with formatted data
3. Download: The .xlsx file automatically downloads to your computer
4. Use File: Open in Excel, Google Sheets, or other spreadsheet applications

Excel Export Features:

• Formatted columns with proper data types
• Multiple sheets for complex data (if applicable)
• All custom attributes included
• Ready for analysis or further processing

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Managing Export Progress

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Tracking Your Export

1. Progress Notifications: Toast messages show export status
2. Background Processing: Exports continue even if you navigate away
3. Completion Alerts: You’ll be notified when the export finishes
4. Download Handling: File exports trigger automatic downloads

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What to Expect

Small Catalogs (under 100 products): Usually complete within minutes Medium Catalogs (100-1,000 products): May take 10-30 minutes Large Catalogs (1,000+ products): Can take several hours File Downloads: CSV and Excel exports typically complete quickly and download immediately

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After Export Completion

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Verifying Platform Exports

1. Check Target Platform: Log into your e-commerce platform to verify products appeared
2. Review Product Data: Spot-check a few products to ensure data transferred correctly
3. Test Functionality: Make sure products display properly on your storefront
4. Verify Categories: Ensure product categories and relationships are intact

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Using File Exports

CSV Files:

• Import into other e-commerce platforms
• Use with inventory management systems
• Create backups of your product data
• Analyze data in spreadsheet applications

Excel Files:

• Share with team members for review
• Perform data analysis and reporting
• Create product catalogs for print or presentation
• Use as templates for future imports

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Troubleshooting Export Issues

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”Export Failed” Messages

Check Integration Status:

• Verify your platform integration is still connected
• Test the connection in the Integrations page
• Re-enter credentials if needed

Platform-Specific Issues:

• Shopify: Check API permissions and rate limits
• WooCommerce: Verify REST API is enabled and has write permissions
• Magento: Confirm API user has product creation/update permissions

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”No Products Selected” Warning

• Select Products: Choose specific products using checkboxes
• Or Export All: Leave nothing selected to export everything
• Check Filters: Make sure your filters aren’t hiding all products

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File Download Problems

Download Doesn’t Start:

• Check your browser’s download settings
• Disable popup blockers for WISEPIM
• Try a different browser

File Won’t Open:

• Ensure you have appropriate software (Excel for .xlsx files)
• Try opening CSV files in a text editor first
• Check file isn’t corrupted by re-exporting

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Performance Issues

Slow Exports:

• Large catalogs naturally take longer
• Platform API rate limits may slow the process
• Network connectivity can affect speed

Timeouts:

• Try exporting smaller batches
• Check your internet connection
• Contact support for very large catalogs

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Best Practices

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Before Exporting

1. Test Your Integration: Always test platform connections first
2. Start Small: Export a few products initially to verify everything works
3. Review Product Data: Ensure your products are ready for export
4. Plan Your Timing: Large exports during off-peak hours work better

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Choosing What to Export

1. Use Filters: Export only products that need updating
2. Select Strategically: Choose products by category, status, or recent changes
3. Consider Timing: Export new products separately from updates

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After Export

1. Verify Results: Always check that the export worked correctly
2. Monitor Performance: Watch how exported products perform on your platform
3. Keep Records: Save export files as backups
4. Schedule Regular Exports: Set up routine exports to keep platforms in sync

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Advanced Export Scenarios

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Partial Updates

Exporting Only Changed Products:

1. Use filters to find recently modified products
2. Filter by “Last Updated” timestamp
3. Export only products that have changed since your last export

Category-Specific Exports:

1. Filter products by specific categories
2. Export category by category for better organization
3. Useful for seasonal or promotional product updates

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Backup and Recovery

Creating Regular Backups:

1. Export all products to Excel monthly
2. Save files with date stamps
3. Store backups in multiple locations

Preparing for Migration:

1. Export to CSV for maximum compatibility
2. Include all custom attributes
3. Test import process on target system first

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Getting Help

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If You Need Assistance

• Integration Issues: Check the Integrations page documentation
• File Format Problems: Review file export specifications
• Platform Errors: Contact support with specific error messages
• Performance Questions: Reach out for guidance on large exports

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Useful Resources

• Platform Documentation: Specific guides for each e-commerce platform
• File Format Guides: Details on CSV and Excel export formats
• API Documentation: Technical details for custom integrations
• Video Tutorials: Step-by-step visual guides