> ## Documentation Index
> Fetch the complete documentation index at: https://docs.wisepim.com/llms.txt
> Use this file to discover all available pages before exploring further.

# BigCommerce Integration

> Connect your BigCommerce store to WISEPIM. Create a store-level API account, add the token in WISEPIM, and start syncing your catalog.

Connect your BigCommerce store to WISEPIM to manage your whole catalog from one place. Once connected, you can import products, enrich them with AI, and push the improved content back to BigCommerce.

Setup takes two steps: create a store-level API account in BigCommerce, then add its credentials in WISEPIM.

<Info>
  You need admin access to your BigCommerce store and a WISEPIM account with an active project.
</Info>

## Create an API account in BigCommerce

<img className="block dark:hidden" src="https://mintcdn.com/swiftsyncai/JPDjQoRySb31h-7U/images/marketing-screenshots/integrations/integration-configure-bigcommerce-light-transparent.webp?fit=max&auto=format&n=JPDjQoRySb31h-7U&q=85&s=82e3cd8eec442a4d840628324ef178f2" alt="Connecting BigCommerce to WISEPIM, store hash, access token, locale mapping and a live connection test" width="1478" height="2078" data-path="images/marketing-screenshots/integrations/integration-configure-bigcommerce-light-transparent.webp" />

<img className="hidden dark:block" src="https://mintcdn.com/swiftsyncai/JPDjQoRySb31h-7U/images/marketing-screenshots/integrations/integration-configure-bigcommerce-dark-transparent.webp?fit=max&auto=format&n=JPDjQoRySb31h-7U&q=85&s=c10584a30b652911c88b04381071a529" alt="Connecting BigCommerce to WISEPIM, store hash, access token, locale mapping and a live connection test" width="1478" height="2078" data-path="images/marketing-screenshots/integrations/integration-configure-bigcommerce-dark-transparent.webp" />

BigCommerce issues an access token when you create a store-level API account.

<Steps>
  <Step title="Open API accounts">
    Log in to your BigCommerce control panel. Go to **Settings** > **API** > **Store-level API accounts**.
  </Step>

  <Step title="Create an account">
    Click **Create API account**, name it WISEPIM, and set the **Products** OAuth scope to **Modify** so WISEPIM can read and update your catalog.
  </Step>

  <Step title="Copy your credentials">
    BigCommerce gives you a **Client ID**, **Client Secret**, and **Access Token**. Copy them now. The token is only shown once.
  </Step>

  <Step title="Find your store hash">
    Your store hash is in the API path BigCommerce shows you, in the form `https://api.bigcommerce.com/stores/{store_hash}/v3/`. Copy the `store_hash` value.
  </Step>
</Steps>

## Add your credentials to WISEPIM

Enter the values from BigCommerce to finish the connection.

<Steps>
  <Step title="Open Integrations">
    Log in to WISEPIM and go to **Settings** > **Integrations**.
  </Step>

  <Step title="Select BigCommerce">
    Find and click the **BigCommerce** integration tile.
  </Step>

  <Step title="Enter your credentials">
    Fill in the following fields:

    * **Store Hash**: the store hash from your API path
    * **Access Token**: the access token from BigCommerce
    * **Client ID** and **Client Secret**: optional, only if you need them for your app
    * **Storefront URL**: optional, your public store address
  </Step>

  <Step title="Test the connection">
    Click **Test Connection** to confirm your credentials work.
  </Step>

  <Step title="Save">
    If the test succeeds, click **Save**.
  </Step>
</Steps>

<Check>
  Your BigCommerce store is now connected. You can start importing products.
</Check>

<Warning>
  Your access token gives full access to your store's catalog. Never share it publicly or commit it to version control. If you think it is exposed, delete the API account in BigCommerce and create a new one.
</Warning>

## Troubleshooting

<AccordionGroup>
  <Accordion title="The connection test fails">
    Check your store hash first, it is the value between `/stores/` and `/v3/` in the API path. Then confirm you copied the access token exactly, with no extra spaces.
  </Accordion>

  <Accordion title="Authentication is rejected">
    Open the API account in BigCommerce and confirm the **Products** scope is set to **Modify**. Read-only scopes block exports back to your store.
  </Accordion>
</AccordionGroup>

## Related

<CardGroup cols={2}>
  <Card title="Import products" icon="download" href="/en/essentials/importing-products">
    Pull your catalog from BigCommerce into WISEPIM.
  </Card>

  <Card title="Enrich products" icon="sparkles" href="/en/essentials/enriching-products">
    Improve titles, descriptions, and SEO with AI.
  </Card>

  <Card title="Export products" icon="upload" href="/en/essentials/exporting-products">
    Push the improved content back to BigCommerce.
  </Card>

  <Card title="All platforms" icon="layout-grid" href="/en/integrations/supported-platforms">
    See every platform WISEPIM connects to.
  </Card>
</CardGroup>
